This weekend I had great intentions to work at home. At the very least I would check out some online porn or illegally download some music. However, much to my dismay, as of around 1pm on Saturday, the internet was completely out. This lasted until Sunday afternoon, around 5pm. What gives. At home we have cable internet so you would think, the internet is out, there must be something wrong with the cable. But oh no, the cable going to the tv worked just fine. So my question is, what the hell could take Brighthouse over a full day to fix that wasn't a real cable outage, just an internet issue?
From Brighthouse's customer care site:
While our system reliability is second to none, when a problem does occur, our technicians respond promptly. All cable outages (three or more customers in the same area) are dispatched immediately--24 hours a day, 7 days a week, 365 days a year. On the average, outages are repaired in less than an hour.
They just fucked up their average for a long time.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment